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PRIVACY POLICY

re-CLAS Croatia | Real Estate Class d.o.o. Last updated: June 2026

1. COMPANY INFORMATION

Data Controller: Real Estate Class d.o.o. (re-CLAS Croatia) Komjate 4, 21215 Kaštel Lukšić, Croatia OIB: 29983744185 Email: info@re-clascroatia.com Mobile: +385 98 918 4802 Website: www.re-clascroatia.com

2. INTRODUCTION

re-CLAS Croatia is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Croatian data protection legislation.

3. WHAT DATA WE COLLECT

We may collect and process the following personal data:

Data you provide directly:

  • Full name

  • Email address

  • Phone number

  • Enquiry details and messages submitted through our contact form

  • Property preferences and search criteria

Data collected automatically:

  • IP address

  • Browser type and version

  • Pages visited and time spent on our website

  • Cookies and similar tracking technologies (see Section 8)

4. HOW WE USE YOUR DATA

We use your personal data for the following purposes:

PurposeLegal Basis

Responding to your enquiries and providing real estate servicesConsent / Contractual necessity

Sending property listings and updates you have requestedConsent

Fulfilling our legal obligations as a licensed real estate agencyLegal obligation

Improving our website and servicesLegitimate interest

Maintaining records required by Croatian real estate lawLegal obligation

5. WHO WE SHARE YOUR DATA WITH

We do not sell your personal data to third parties. We may share your data only in the following circumstances:

  • Property owners or sellers — where necessary to facilitate a property transaction you have requested

  • Legal and professional advisors — solicitors, notaries, or other professionals involved in your transaction

  • IT and website service providers — including Wix.com (our website platform) and Google (email services), who process data on our behalf under data processing agreements

  • Regulatory authorities — where required by Croatian law or EU regulations

All third parties are required to handle your data securely and in accordance with GDPR.

6. HOW LONG WE KEEP YOUR DATA

We retain your personal data only for as long as necessary:

  • Enquiry data — up to 2 years from your last contact, unless a transaction follows

  • Transaction-related data — up to 10 years, as required by Croatian accounting and real estate legislation

  • Marketing consent data — until you withdraw your consent

7. YOUR RIGHTS

Under GDPR, you have the following rights regarding your personal data:

  • Right of access — to request a copy of the data we hold about you

  • Right to rectification — to request correction of inaccurate data

  • Right to erasure — to request deletion of your data ("right to be forgotten")

  • Right to restriction — to request that we limit how we use your data

  • Right to data portability — to receive your data in a structured, machine-readable format

  • Right to object — to object to processing based on legitimate interests

  • Right to withdraw consent — at any time, without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at: 📧 info@re-clascroatia.com 📞 +385 98 918 4802

We will respond to all requests within 30 days.

8. COOKIES

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

  • Essential cookies — necessary for the website to function

  • Analytics cookies — to understand how visitors use our site (e.g. Google Analytics)

  • Preference cookies — to remember your settings

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

9. DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website is hosted on Wix.com, which maintains industry-standard security protocols.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. INTERNATIONAL DATA TRANSFERS

Some of our service providers (such as Google and Wix) may process your data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

12. CHILDREN'S PRIVACY

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.

13. COMPLAINTS

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Croatian supervisory authority:

Agencija za zaštitu osobnih podataka (AZOP) Selska cesta 136, 10000 Zagreb, Croatia Website: www.azop.hr Email: azop@azop.hr

14. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The date of the latest revision is shown at the top of this page. We encourage you to review this policy periodically.

15. CONTACT

For any questions regarding this Privacy Policy or your personal data, please contact:

re-CLAS Croatia | Real Estate Class d.o.o. 📍 Komjate 4, 21215 Kaštel Lukšić, Croatia 📧 info@re-clascroatia.com 📞 +385 98 918 4802 🌐 www.re-clascroatia.com

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